Popular topics: How many characters can I send in an SMS? How to get started with ClickSend

Send SMS with Infusionsoft

You can Integrate SMS into Infusionsoft using ClickSend. This also supports our other products like Fax, MMS, Voice, Post and Email Marketing.

Option 1 - Using Zapier

This can be done via Zapier.com - a system that connects us with Infusionsoft. More info:

https://zapier.com/zapbook/clicksend/infusionsoft/

Let us know if you need any help with the setup.

Option 2 - Using our API directly

You can add our API directly into Infusionsoft to send SMS.

Within each Infusionsoft campaign toolbox under "Process" there is a function called Send HTTP Post. We can use this to call the ClickSend SMS API and send a text message.

To integrate, drag the Send HTTP Post item into your campaign sequence and then click on it.

You will see a field to enter a POST URL.

Post URL: https://api-mapper.clicksend.com/http/v2/send.php

Under this field you will see another field called Name / Value Pairs, you can add as many as you like using the + button. This is where we define the parameters of our message.

method: infusionsoft

username: your ClickSend username from here.

key: your ClickSend API key from here.

to: ~Contact.Phone1~

message: the message body. 

senderid: the from name/number (leave blank if US/Canada - More info).

Using the Infusionsoft test function

If using the Infusionsoft test function, whilst utilising a variable, it will give a 500 error as it will not be able to find a valid mobile to insert. To test, replace the contact number variable with your phone number.

Adding line breaks to messages using URL encoding:

Due to limitations in the Infusionsoft value/pairs, line breaks cannot be added here. You'll have to URL encode the message using a tool like this: URL Encoder

If No Messages Are Sent

Contact out support team 24/7. We can setup debugging to see exactly what's going wrong.

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